We are committed to protecting your privacy on-line.
We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have.
Who we are?
The website is owned by Concept One Europe Limited which is the party responsible for collecting the data.
Personal data we may collect about you
We can only provide the goods and services ordered by you if you provide us with your personal data. For the purpose of providing these services, we collect personal data about you such as : your name, address, email address.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
We may use your personal information to send you information about our products and services which you have requested from us by signing up to our newsletter. At any stage you can ask us to stop using your personal data for direct marketing purposes. You can opt out of receiving any marketing communications from us by using the unsubscribe-function at the end of the marketing e-mail or on the page newsletter in the shop.
Your personal data will be used to:
- administer your account with us; - verify and carry out financial transactions in relation to payments you make online; We may also obtain information about your online movements and use of the internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk.
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. We will use technical and organisational measures to safeguard your personal data, for example:
- access to your account is controlled by password and username which are unique to you; - we store your personal data on secure servers; - payment details are encrypted using SSL technology.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information whilst it is in transit over the internet and any such submission is at your own risk. All we can do is use all our reasonable efforts to safeguard your data and ensure that we maintain a reliable and safe environment to use your data. It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place.
Our contact details
We welcome your feedback and questions. If you wish to contact us, please send an email to firstname.lastname@example.org or you can write to us at Concept One Europe Ltd, 3A Oaklands Business Centre, Oaklands Park, Wokingham, Berkshire RG41 2FD or call us on 01189070139